Privacy Policy

Last updated: 03 June 2026

Cinapos respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you visit cinapos.com, contact us, or make a reservation through our website.

For the purposes of this Privacy Policy, “Cinapos”, “we”, “us” or “our” refers to the business operating the website cinapos.com.

1. Contact Details

Cinapos
Ηρακλειδών 10, Θησείο, 11851
Phone: 2107103030
Email: info@cinapos.com

For any question regarding this Privacy Policy or your personal data, you may contact us at info@cinapos.com.

2. Personal Data We May Collect

Depending on how you interact with our website, we may collect the following information:

• Contact details, such as your name, email address and phone number, when you contact us.
• Reservation details, such as your name, contact information, date, time, number of guests and any notes you provide when making a reservation.
• Technical information, such as IP address, browser type, device type, operating system, pages visited and approximate location.
• Cookie data, depending on your cookie preferences.

We only collect personal data that is necessary for the purposes described below.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

• To respond to your questions or requests.
• To manage reservations and customer communication.
• To operate, maintain and improve our website.
• To ensure website security and prevent misuse.
• To comply with legal, tax or regulatory obligations.
• To analyse website performance, where analytics cookies or similar technologies are used and, where required, only with your consent.

Under the GDPR, privacy notices should explain the identity of the controller, the purposes of processing, the legal basis, retention periods, user rights and other transparency information.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

• Contractual necessity: when processing is needed to manage a reservation or respond to a request related to our services.
• Legitimate interest: to operate our website, communicate with customers, protect our systems and improve our services.
• Legal obligation: when we are required to keep certain information for tax, accounting or legal reasons.
• Consent: where required, for example for certain cookies, analytics or marketing communications.

5. Reservations Through Third Parties

Our website may direct you to an external reservation provider, such as i-host.gr, to complete a booking. When you use an external reservation platform, that provider may collect and process your personal data according to its own privacy policy.

We recommend reviewing the privacy policy of the third-party reservation platform before submitting your details.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Enable basic website functionality.
• Improve website performance.
• Understand how visitors use the website.
• Provide embedded content or third-party services, where applicable.

Some cookies are strictly necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent.

You can manage or disable cookies through your browser settings. If a cookie banner is available on the website, you can also adjust your preferences there.

7. Who We Share Your Data With

We may share personal data with trusted third parties only when necessary, such as:

• Website hosting providers.
• Reservation platform providers.
• IT support and maintenance providers.
• Analytics providers, if used.
• Professional advisors, such as accountants or legal consultants.
• Public authorities, when required by law.

We do not sell your personal data.

8. International Data Transfers

Some service providers may process data outside the European Economic Area. Where this happens, we take appropriate steps to ensure that your personal data is protected in accordance with applicable data protection laws, such as using approved contractual safeguards where required.

9. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting or reporting requirements.

Indicatively:

• Contact requests may be kept for as long as needed to respond and manage the communication.
• Reservation information may be kept for operational, accounting or legal purposes.
• Technical and cookie data may be kept according to the relevant cookie duration or service settings.

10. Your Rights

Under applicable data protection law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Request restriction of processing.
• Object to processing based on legitimate interests.
• Request data portability.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with a competent data protection authority.

The European Commission notes that individuals must be informed about their rights, including access, withdrawal of consent and the right to lodge a complaint with a Data Protection Authority.

To exercise your rights, you can contact us at info@cinapos.com.

11. Complaints

If you believe that your personal data has been processed unlawfully, you may contact the Hellenic Data Protection Authority. The HDPA is competent to handle complaints regarding alleged violations of data protection law.

Website: www.dpa.gr
Email: contact@dpa.gr

12. Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration or disclosure. However, no method of online transmission or storage is completely secure.

13. Links to Other Websites

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal data.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.